|
Diagnostic and Root Cause
Indicators |
| |
| TYPE |
|
LEVEL |
TIME
PERIOD |
FORMULA |
TOLERANCE |
MIN
REQD |
|
| Customer Order Entry and
Promising |
To Requested Ship Date |
ITEM or ORDER |
WEEK |
NUMBER OF COMPLETE SHIPMENTS ON TIME / TOTAL NUMBER OF REQUESTED
SHIPMENTS |
QUANTITY AND DAYS |
X% |
|
| To Promised Ship Date |
ITEM or ORDER |
WEEK |
NUMBER OF COMPLETE SHIPMENTS ON TIME / TOTAL NUMBER OF PROMISED
SHIPMENTS |
QUANTITY AND DAYS |
99% |
|
| Product
Availability |
ITEM |
WEEK |
100% -
(NUMBER OF ORDERS TURNED AWAY / TOTAL NUMBER OF REQUESTS) |
|
99% |
|
| Promise
Quality |
ITEM |
WEEK |
100% -
(NUMBER OF ITEMS WITH NEGATIVE ATP / TOTAL NUMBER OF ITEMS WITH CUSTOMER
ORDERS) |
|
99% |
|
| Timeliness in Order Processing |
ORDER |
WEEK |
100% -
(NUMBER OF ORDERS ENTERED LATE / TOTAL NUMBER OF ORDERS
ENTERED) |
DAYS |
99% |
|
| Order
Entry Without Error |
ORDER |
WEEK |
Number
of Orders Entered without Error / Number of Orders Entered |
|
99% |
|
| Customer Initiated Change Orders |
ITEM |
WEEK |
NUMBER
OF CUSTOMER ORDERS CHANGED / NUMBER OF CUSTOMER ORDERS |
|
X% |
|
| Transportation - Distribution |
Full
Truck Load Shipments |
TRUCK |
WEEK |
NUMBER
OF FULL TRUCK LOAD SHIPMENTS / NUMBER OF TRUCKS SHIPPED |
|
X% |
|
| MPS |
Master
Schedule Stability |
ITEM |
WEEK |
NUMBER
OF SCHEDULE CHANGES / NUMBER OF ITEMS SCHEDULED |
|
X% |
|
| Manufacturing Performance |
Finishing Schedule Performance |
ITEM |
DAY OR
WEEK |
NUMBER
OF ITEMS COMPLETED ON TIME / TOTAL NUMBER SCHEDULED |
QUANTITY AND DAYS |
95% |
|
| Full
Lead Time Releases Manufacturing |
ITEM |
WEEK |
NUMBER
OF ITEMS RELEASED WITH FULL LEAD TIME / TOTAL NUMBER OF ITEMS
RELEASED |
NUMBER
OF DAYS |
95% |
|
| Releases w/ Comp Avail Manufacturing |
ITEM |
WEEK |
NUMBER
OF ITEMS RELEASED WITH ALL COMPONENTS AVAILABLE / TOTAL NUMBER OF ITEMS
RELEASED |
|
95% |
|
| Operation Due Date Performance |
ITEM
AND OPERATION |
WEEK |
NUMBER
OF OPERATIONS COMPLETED ON TIME / TOTAL NUMBER OF OPERATIONS
SCHEDULED |
|
95% |
|
| KANBAN
Limit Exceptions |
ITEM |
WEEK |
NUMBER
OF TIMES KANBAN LIMITS EXCEEDED |
|
Fewer
than 6 per year |
|
| Exception Message Volume (Planning) |
TYPE |
WEEK |
NUMBER
OF EXCEPTIONS |
DAYS
|
X
|
|
| Purchasing Performance |
Full
Lead Time Releases Purchasing |
ITEM |
WEEK |
NUMBER
OF ITEMS RELEASED WITH FULL LEAD TIME / TOTAL NUMBER OF ITEMS
RELEASED |
DAYS |
95% |
|
| Outside
Contractor Performance |
ITEM |
WEEK |
NUMBER
OF ITEMS RECEIVED ON TIME / TOTAL NUMBER OF ITEMS SCHEDULED |
QUANTITY AND DAYS |
95% |
|
| Exception Message Volume (Planning) |
TYPE |
WEEK |
NUMBER
OF EXCEPTIONS |
DAYS
|
X
|
|
| Inspection Performance |
To
Schedule |
ITEM |
WEEK |
NUMBER
OF ITEMS INSPECTED ON TIME / TOTAL NUMBER OF ITEMS SCHEDULED FOR
INSPECTION |
DAYS |
95% |
|
| Capacity Management |
Capacity Plan |
KEY
RESOURCES |
WEEK OR
MONTH |
NUMBER
OF KEY RESOURCES WHERE CAPACITY REQUIRED IS ACHIEVABLE / NUMBER OF KEY
RESOURCES |
|
100%,
after review and adjustment |
|
| Capacity Plan |
WORK
CENTER |
WEEK |
NUMBER
OF WORK CENTERS WHERE CAPACITY REQUIRED IS ACHIEVABLE / NUMBER OF WORK
CENTERS |
|
100%,
after review and adjustment |
|
| Productivity |
WORK
CENTER |
WEEK OR
MONTH |
STANDARD HOURS OUTPUT IN SUPPORT OF MPS / TOTAL WORK
HOURS |
|
X% |
|
| Data Quality |
KANBAN
Accuracy |
ITEM |
WEEK |
NUMBER
OF KANBANS RECONCILED TO RATES / NUMBER OF KANBAN ITEMS
AUDITED |
|
98% |
|
| Material Planning Data |
ITEM |
WEEK |
NUMBER
OF ACCURATE RECORDS / RECORDS COUNTED |
|
98% |
|
| Cost
Data |
ITEM |
WEEK |
NUMBER
OF ACCURATE RECORDS / RECORDS COUNTED |
|
98% |
|
| Capacity Planning Data |
WORK
CENTER |
WEEK |
NUMBER
OF ACCURATE RECORDS / RECORDS COUNTED |
|
98% |
|